spinxPrivacy Policy
This page describes what we collect when you use spinx and how we keep that data protected. We at spinx collect personal information to verify your identity, process your deposits and withdrawals, and comply with jurisdiction-specific regulations. Our spinx privacy practices follow industry standards for encryption, secure storage, and third-party access limitations.
We at spinx do not sell your personal data to marketing firms or advertisers. We share your information only with payment processors, regulatory authorities (where required by law), and service providers necessary to operate our spinx platform. Your spinx account data remains encrypted in transit and at rest, and we maintain access logs to monitor unauthorised activity.
This policy covers all spinx users in supported jurisdictions. If you have questions about our spinx privacy practices, contact our support team via the methods outlined below.
What We Collect and How We Use It
Account registration data on spinx
We at spinx collect your email address, password (hashed and salted), and basic contact details during registration. We use this spinx account data to authenticate you, send important notifications, and recover your account if you forget your password. Your spinx email is also used for support communication and transaction confirmations.
We do not share your spinx email or contact details with third parties except where required by law or to process your requests (e.g., payment processors handling your DANA, e-wallet, mobile banking, or local payment deposits).
Identity verification documents on spinx
We at spinx collect copies of your national ID, passport, or driver's license for identity verification. We also collect proof of address (utility bill, bank statement, or similar). These spinx documents are stored in encrypted format and are accessed only by our compliance and support teams.
We keep your spinx verification documents for the duration of your account and a period beyond closure as required by law. We do not share these documents with third parties except where mandatory by regulators. Our spinx platform deletes verification scans after the retention period ends unless legal obligations require longer storage.
Payment and transaction data on spinx
We at spinx record all deposits, withdrawals, and transactions on your account. This spinx transaction data includes the payment method used (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), amounts, timestamps, and settlement status. We use this spinx data for account reconciliation, fraud prevention, and regulatory reporting.
We share spinx payment data with your chosen payment provider to process deposits and withdrawals. Our spinx platform does not retain full payment card or bank details—only tokenised references used for transaction processing.
Gameplay and betting history on spinx
We at spinx record every wager you place, game outcome, and betting decision. This spinx gameplay data includes the game type (live blackjack, roulette, Liga 1 sportsbook, Mobile Legends esports, Aviator slots), odds selected, stakes, and results. We use this spinx history for account verification, dispute resolution, and responsible-play monitoring.
We do not use your spinx gameplay data for marketing or external analytics. We retain this spinx record for account holders and a specified period after account closure for regulatory compliance and audit purposes.
Device and IP address data on spinx
We at spinx log your IP address, device type, operating system, and browser information when you access our platform. We use this spinx technical data to detect fraud, prevent unauthorised access, and troubleshoot technical issues. Our spinx logs also capture your spinx session duration and the pages you visit within the platform.
We do not sell your spinx IP or device data to advertisers. We retain this technical spinx information for security audits and account investigation purposes, then delete it after a defined retention period.
Cookies and tracking on spinx
We at spinx use essential cookies to maintain your spinx session and remember your preferences. Our spinx cookies do not track your activity across external websites. We may use analytics cookies to measure spinx platform performance and user behaviour, but these are anonymised and do not link to your personal identity.
You can disable non-essential spinx cookies in your browser settings. Disabling essential cookies on spinx may prevent you from using the platform. Our spinx platform respects the "do not track" signal in your browser.
- Encrypted transmission
- We at spinx use TLS (HTTPS) to encrypt all data sent between your device and our spinx servers.
- Hashed passwords
- Your spinx password is hashed using a secure algorithm and cannot be read by our staff or hackers.
- Access control
- We limit spinx employee access to your data based on job role. Support staff see only information needed to resolve your issue.
- Data retention
- We keep spinx data for the duration of your account plus periods required by law, then delete or anonymise it.
Your Rights and Our Commitments on spinx
Your data access and correction rights on spinx
We at spinx provide spinx account holders with the ability to view and update their personal information through the account settings section. You can correct your address, contact details, or other information at any time on spinx. If you request a copy of your spinx data (including transaction and gameplay history), we will compile and send it within a reasonable timeframe.
Contact our spinx support team to request a full data export or to correct information you cannot access through the spinx interface.
Account closure and data deletion on spinx
We at spinx allow you to close your account at any time through the account settings page. When you close your spinx account, we cease active use of your personal data for platform operations. However, we retain spinx verification documents, transaction records, and gameplay history as required by law and for dispute resolution purposes.
We do not permanently delete spinx account data immediately after closure—regulatory obligations require us to maintain records for specified periods. After this retention window, we anonymise or delete your spinx personal information.
Third-party data sharing on spinx
We at spinx do not sell your personal data. We share spinx information only with:
- Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank partners) to process your deposits and withdrawals.
- Regulatory authorities and law enforcement where required by law.
- Our spinx service providers (cloud hosting, email, analytics) under confidentiality agreements.
- Fraud-detection services to prevent unauthorized access to your spinx account.
We do not share your spinx data with marketing agencies, social media platforms, or data brokers.
Cross-border data transfers and spinx
We at spinx may store your personal data on servers located outside your jurisdiction. Our spinx infrastructure uses encryption and access controls to protect your information during transfer and at rest. By using spinx, you acknowledge that your data may be processed in jurisdictions with different data protection laws.
We undertake to maintain spinx security standards equivalent to or exceeding industry norms, regardless of server location.
Changes to our spinx privacy policy
We at spinx may update this privacy policy to reflect changes in our spinx practices or legal requirements. We will notify you of material spinx policy changes via email or by displaying a prominent notice on our platform. Your continued use of spinx after changes constitutes acceptance of the updated policy.
Contact us about spinx privacy
If you have privacy concerns about spinx or wish to exercise your data rights, contact our spinx support team via the following methods:
- Live chat: available during spinx platform hours.
- Email: submit your spinx privacy request through the contact form on our platform.
- Account settings: update your spinx information directly through your account dashboard.
We at spinx treat your privacy as a core responsibility. Our spinx platform uses industry-standard encryption, limits employee access, and maintains secure storage for all personal data. We do not sell your spinx information to advertisers, and we comply with jurisdiction-specific data protection requirements. Whether you access spinx from Jakarta, Surabaya, Bandung, Medan, or Semarang, our spinx privacy protections remain consistent. For detailed questions about how we handle your spinx data, contact our support team directly.